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Terms and Conditions

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WE GURANTEE A LIFETIME OF CUSTOMER SERVICE AND COMPETITIVE PRICING.




Our Mission is to Meet the Needs and Exceed the Expectations of our Customers.


Terms and Conditions of Sale
The following terms and conditions govern the sale of products by Warehouse Cables, LLC. By submitting your online order to WarehouseCables.com, you have indicated your acceptance to be bound by these terms and conditions of sale. These terms and conditions may be changed at any time by Warehouse Cables, without prior notice. We suggest bookmarking this page for future reference.

Payment Terms
On-line order transactions are processed upon receipt. Should a credit card transaction be declined by our card processor or the issuing bank, the customer is notified and the order held for 30 days.

Payment terms are available to credit-worthy customers as deemed by the successful completion of a credit application. The continuation of such terms will be based of the payment performance of the customer.

Interest on Overdue Amounts
Interest may be charged by Warehouse Cables, LLC on amounts and balances due past the specific terms of sale. The rate of 1% per month or each 30 days past the due date, until the date of payment in full.

Shipping and Handling Charges
All shipping charges are per the common carriers retail rate chart, plus any additional carrier surcharges ie. fuel, residential delivery, etc. Warehouse Cables does not add any additional shipping or handling charges other than under circumstances which are agreed upon between Warehouse Cables and the customer before the sale. The buyer is responsible for any local, state or other taxes or tariffs associated with their purchase.

Pricing Policy
Prices shown on the Warehouse Cables, LLC website do not include shipping and handling or local, state and other taxes. Such charges will be applied during the check-out process and the user may cancel at any time. Product pricing is that which is in effect at the time of the order transaction.

Limitation of Liability
The maximum liability to the user for products purchased from Warehouse Cables, LLC shall be limited solely to the purchase price paid for the products. Also, Warehouse Cables, LLC will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages. For more information see LEGAL STATEMENT.

Refund Policy
In the case of transaction errors or order changes prior to shipping, Warehouse Cables, LLC will provide prompt refunds, generally within 1-2 working days. Credits resulting from product returns are subject to the terms specified under our Return Policy. Account inquiries can be made to:

Warehouse Cables, LLC
1303 Jefferson Blvd
Warwick, RI 02886

Tel: 866-738-8993
Fax: 401-737-5677

E-mail: sales@warehousecables.com

Return Policy
Warehouse Cables, LLC will allow the return of certain products for credit or refund as per the Warranty Policy. Such returns may be subject up to a 25% restocking fee. Certain custom or build-to-order cables are non-cancelable and non-returnable (NCNR). The following procedures must be followed if the customer wishes to obtain a credit or refund for a returned item:

  1. The customer must obtain a return authorization number within thirty (30) days of original shipment.
  2. The return item(s) must be accompanied by a return authorization number and received at Warehouse Cables, LLC within (30) days of issue of the RGA number.
  3. The customer must pre-pay the shipping for returned items otherwise the shipment may be refused by Warehouse Cables, LLC.

Some items, if opened, may not be covered by this return policy. Returned items must be received in good saleable condition. Some items may also be subject to the manufacturers' return and warranty policy. In the case of defective items, Warehouse Cables, LLC reserves the right to receive, inspect, repair, replace or credit such returned items.

Shipping Policy
All products are shipped F.O.B shipping point. Standard shipping method is UPS Ground unless otherwise specified by the buyer. For shipping rates please see Shipping and Handling Charges. Shipping costs are prepaid and indicated as part of the order total. Replacement items are shipped via the orignal method unless specified otherwise by the buyer at their expense.

Arbitration
All disputes, controversy, or claims against Warehouse Cables, LLC arising out of or relating to these Terms and Conditions, their interpretation, or the breach, termination or validity thereof, shall be resolved exclusively and finally by arbitration administered by the Better Business Bureau. (BBB)

The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute or controversy between the buyer and Warehouse Cables, LLC. The arbitration shall be held in any mutually agreed upon location in person, by telephone, or online. Any decision rendered in such arbitration proceedings will be final and binding on each of the parties, and judgment may be entered thereon in a court of competent jurisdiction.

The arbitrator shall not award either party special, exemplary, consequential, punitive, incidental or indirect damages, or attorneys' fees and each party irrevocably waives any such right to recover such damages. The parties will share the costs of the arbitration, (including the arbitrator's fees, if any) on an equal basis

No Modification
These terms and conditions may not be modified, altered or amended without the written agreement of Warehouse Cables, LLC.

WARRANTY POLICY

Warehouse Cables, LLC is pleased to provide a lifetime performance warranty for most of our cable products. Certain products may have limited or additional warranties provided by the original manufacturer and not by WarehouseCables, LLC. All warranties are in effect at the time of shipment. In all cases, Warehouse Cables, LLC reserves the right to receive, inspect, repair, replace or credit all returned items at their discretion. All Warranty returns must be accompanied by a Return Goods Authorization. See Terms and Conditions, Return Policy.

Warehouse Cables, LLC provides limited technical support for many of its products. With certain products, technical support is provided exclusively by the original manufacturer.

LEGAL STATEMENT

Purpose
As a user of the WarehouseCables.com website, you acknowledge and agree that Warehouse Cables, LLC, provides a platform through which you (the user) can conduct trade and business transactions according to the specific terms and conditions of denoted on the site. This includes, without limitation, pricing, warranties, delivery method, pricing, payment method, etc.) Warehouse Cables, LLC does not set or endorse the performance, quality, safety, conformance or legality of the products and/or services advertised or offered for sale or resale to its customers. Warehouse Cables, LLC does not make any representation, or warranty, or give any undertaking in the ability of any customer to purchase or resell products and/or services on acceptable terms or at all.

Disclaimer
Warehouse cables, LLC provides the site on an "as is" and "as available" basis. The user agrees that use of the site is at their own convenience and risk. Warehouse cables, LLC expressly disclaims all warranties of any kind, express or implied, including, but not limited to any warranty (a) of salability or fitness for a particular purpose; (b) that the site and its contents do not infringe upon any user or third-party rights, including but not limited to intellectual property rights; (c) that service will be continuous, uninterrupted and/or error-free; and (d) as to whether a transaction can or will be concluded on terms acceptable to the user or at all. Moreover, the user is solely responsible for the user information and any other information submitted to or through the site. Warehouse cables, LLC acts merely as a passive conduit for such information as part of the users online transaction.

Notwithstanding the foregoing, we reserve the right to take any action with respect to such information as we deem necessary or appropriate at our sole discretion if we believe it may create liability for us or may cause us to lose (in whole or in part) the services of our internet service providers or other suppliers. We will not be liable to the user for any actions that we may take in good faith or upon advice of counsel.

Access to and use of the Site

Equipment and Connections
The user is responsible for providing all equipment necessary to access and maintain access to the internet and the Site. Access to the Site requires use of Microsoft Explorer 6.0 or higher or Mozilla 1.0 or higher browsers with Javascript on.

Availability of the Site
Our goal is to make the Site available 24 hours a day, 7 days a week. However, we retain the right to make the Site unavailable from time to time for maintenance or any other reason. The user agrees that Warehouse Cables, LLC shall not be held liable for any damages arising from any interruption, suspension or termination of the Site or any aspect thereof.

Use of User Name and Passwords
Where User ID and Passwords are utilized, such information may only be used by persons in your employ who have been duly authorized. Use and maintenance of confidentiality of the User ID and Password is the user's sole and direct responsibility. You must immediately notify Warehouse Cables, LLC if you become aware of any loss, theft or unauthorized use of your User Name and/or Password.

Applicable Laws
The user agrees to comply with all laws, statutes, rules and regulations applicable to, or which governs, you, your use of the Site and/or any Transaction. Users are responsible for observing all applicable tariffs and trade laws. Specifically, the user agrees that the Site is not to be utilized to facilitate collusion or other conduct in violation of antitrust (competitions) laws.

In any use of the Site, including any transaction or communication with Warehouse Cables, LLC, the user may not make any false or misleading statements or representations, including but not limited to impersonating or misrepresenting an affiliation with any other person or entity, your willingness or ability to fulfill an offer or obligation, or the nature or character of the product or service you are offering/receiving.

Site Links
The Site may contain links to third-party web sites. Such links are not under the control or operation of Warehouse Cables, LLC. When we provide links, we do so only as a convenience and for information purpose and do not endorse and are not responsible for the contents of any linked site or any link contained in a linked site.

Data Protection and Intellectual Property Matters
The user acknowledges that all data developed and/or collected by Warehouse Cables, LLC in connection with the operation of the Site shall be the exclusive property of Warehouse Cables, LLC, subject to applicable law, and the provisions of our Privacy Policy. In addition, the Site and all proprietary information included in or related to the Site (including but not limited to know-how, business methods, "look and feel" of the Site) and other information protected or protectable by copyrights, trademarks and service marks, are owned or licensed by Warehouse Cables, LLC. All right, title and interest in the Site content, including all such proprietary information and the intellectual property rights remain Warehouse Cables, LLC sole property.

Certain content may be licensed from third parties or linked to or taken from other sources and all such third party content and all intellectual property rights related to the content belong to the respective third parties. You may not remove, use or reproduce any copyright, trademark or other intellectual property or proprietary notice or legend contained on the Site.

Reproduction
You may not reproduce all or any part of or any aspect of or any content on the Site, whether electronically, mechanically, or otherwise, in any manner including, but not limited to, the copying of presentation style, "look and feel", content, or content organization, without the prior written permission of Warehouse Cables, LLC. You may not make copies or otherwise distribute, publish, reproduce, or retransmit any information, or otherwise commercially exploit any information, in transactions with third parties.

Limitation of Liability
As a condition of use, and in consideration of the services provided by Warehouse Cables, LLC, you agree that neither Warehouse Cables, LLC, nor any officer, affiliate, director, shareholder, agent, advisor, independent contractor or employee of Warehouse Cables, LLC will be liable to you or any of your officers, affiliates, directors, shareholders, agents, advisors, independent contractors or employees for any direct, indirect, incidental, special, punitive, or consequential loss of profits, loss of earnings, loss of business opportunities, damages, expense, or costs resulting directly or indirectly from, or otherwise arising in connection with:

  • The use of the Site by you, including but not limited to damages resulting from or arising from your reliance on the Site, or the mistakes, omissions, interruptions, errors, defects, delays in operation, non-deliveries, mis-deliveries, on the Site.
  • The failure, or alleged failure, of any product or service purchased through the Site to conform to any specifications or terms, whether published on the Site or not.
  • The breach, or alleged breach, of any warranty, express or implied, relating to any such product or service.
  • Government restriction, strikes, war, natural disasters, acts of God, or any other condition beyond Warehouse Cables, LLC control.

Notices to the User
Notices sent via electronic mail will be deemed effective upon transmission, unless the sender has actual knowledge that the notice was not delivered. Notices sent via postal mail or other means will be deemed effective five (5) business days after mailing or upon actual receipt, whichever is sooner.

 

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